Privacy Policy – Feetics

This Privacy Policy describes how Feetics (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from feetics.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect, and have collected over the past 12 months, personal information about you from various sources. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use your personal information to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms, and protect or defend our rights and those of our users.

Personal Information We Collect

Information You Provide Directly

Information you submit to us may include:

Basic contact details (name, address, phone number, email)
Order information (billing/shipping address, payment confirmation, email, phone)
Account information (username, password, security questions)
Shopping information (items viewed, cart contents, wishlist items)
Customer support details (information provided in messages or inquiries)

Some features require personal data; not providing it may limit access to those features.

Information Collected Automatically (Cookies & Usage Data)

We collect information automatically through cookies and similar technologies, including:

Device and browser type
IP address
Network connection
Site usage behavior

Information From Third Parties

We may collect information from:

Service providers (e.g., Shopify)
Payment processors
Marketing/advertising platforms
Analytics tools

Information obtained from third parties will be treated according to this policy.

How We Use Your Personal Information

We use personal information for the following purposes:

To provide products and services: process payments, manage accounts, fulfill orders, arrange shipping/returns, and enable product reviews.
Marketing and advertising: send promotions via email/SMS, and tailor ads across platforms.
Security and fraud prevention: detect, investigate, and respond to suspicious activity.
Customer support: respond to inquiries and improve services.
Cart abandonment reminders: use cookies to send SMS notifications about abandoned carts.

Cookies

We use cookies to improve site functionality and user experience. For Shopify-specific cookie information, see: https://www.shopify.com/legal/cookies.

You can control cookie usage through your browser settings. Blocking cookies may affect your user experience.

Disclosure of Personal Information

We may disclose your information to:

Service providers (e.g., hosting, payment, shipping, analytics)
Marketing and business partners
Affiliates or subsidiaries
Parties in business transactions (e.g., mergers or acquisitions)
Legal and regulatory authorities as required by law

We have shared the following types of data in the past 12 months:

Category	Recipients
Identifiers (contact, order info)	Vendors, marketing partners
Commercial information (orders, support info)	Vendors, affiliates
Network activity (Usage Data)	Analytics, advertisers

We do not use or disclose sensitive personal information for inferring characteristics.

Sale and Sharing of Information

We have “sold” or “shared” (as legally defined) personal data for marketing/advertising purposes:

Category	Recipients
Identifiers	Marketing partners
Commercial info	Marketing partners
Usage Data	Marketing partners

User-Generated Content

Any content you submit publicly (e.g., reviews) is visible to others. We cannot control third-party use of this information.

Third-Party Links

Our Site may contain links to third-party websites. Their privacy policies govern any data you share with them. We are not responsible for third-party content or practices.

SMS & Messaging Consent

We will not share your SMS opt-in status with unrelated third parties. We may share your data with partners who help deliver text messages (e.g., platforms, carriers).

Children’s Data

We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us at contact@feetics.com.

Security and Data Retention

While we take reasonable steps to secure your data, no method is completely secure. We retain personal data as needed for account management, service delivery, legal compliance, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights such as:

Access / Know: Request details about the data we hold
Delete: Ask us to erase your data
Correct: Request corrections to inaccurate data
Portability: Obtain and transfer your data
Opt-Out: Decline sale/sharing or targeted advertising
Limit Use of Sensitive Info
Restrict Processing
Withdraw Consent
Appeal a Denial
Unsubscribe: Opt-out of promotional emails

To exercise these rights, use the tools on our Site or contact us at:

📧 contact@feetics.com

You will not face discrimination for exercising your rights. We may need to verify your identity before fulfilling certain requests.

Shopify Audiences & Advertising

We use Shopify’s advertising services (e.g., Shopify Audiences). To opt out of Shopify’s ad-related use of your data, visit: https://privacy.shopify.com/en

Complaints

If you have concerns about how we handle your data, contact us at contact@feetics.com. If you’re unsatisfied with our response, you may have the right to contact your local data protection authority.

International Users

Your personal data may be processed outside your country, including in the U.S. When transferring data from Europe or the UK, we use appropriate legal mechanisms such as Standard Contractual Clauses.

Contact

If you have questions about this Privacy Policy or want to exercise your rights, you can reach us at: